Luxury Lane is an Upfront Merchant on TheFind. Click for info.
1.877.710.4906
Everyday Free Shipping on any order over $50!

Frequently Asked Questions


Please find answers to the most frequently asked questions below:
Click on the Question to expand and collapse.

How can I track the status of my order?


Can I return or exchange my purchase if I don't like it?
Yes. If for any reason you are not satisfied, you can either return the item or request an exchange within 30 days of the date of shipment.

For more information, see our Returns & Exchanges page.

How do I determine the shipping charges on my order?
We offer FREE Standard Shipping on orders of $50 or more, every day. Orders under $50 will be charged $8 for Standard Shipping. Additional charges apply for expedited services.

For more information, see our Shipping & Taxes page.

Will you charge sales tax on my order?
No, there is no sales tax.

How do I ship to an international address?
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What methods of payment do you accept?
We accept the following:

Credit Cards:

Visa, MasterCard, American Express and Discover.

Money Order:

You can also choose to mail bank check or postal money order.

Paypal

How do I know if ordering online is secure?
We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only Nordstrom.com is able to decode your information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts, as well.

With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.

Can you gift-wrap my order?
No, unfortunately we are unable to gift-wrap orders at this time.

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Our Company
  • Luxury Lane
  • 51 Hilton St
  • Easton, PA 18042
Contact Us
  • Phone: 1.877.710.4906
  • Fax: 1.866.908.8688
  • customerservice@luxurylane.com
Hours of Operation
  • Mon to Friday • 9am to 5pm EST
  • Email us 24 hours a day 7 days a week
Shop with Confidence
We accept Visa, Master Card, American Express, Discover, and PayPal This shopping cart employs the highest industry strength security: 256 bit SSL E-commerce by Yahoo!
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